A Private One-Way Hotel to Hotel Transfer Service within KL City area Hotel to Outskirt’s area Hotel or vice versa.

A chartered vehicle with a driver uses which is made available to you in a convenient, safety and without worrying of moving to another hotel or apartment.

We have implemented a new measure such as the disinfecting of our vehicle daily for your safety.

Our type vehicle use is as below…

1. Sedan Car use is either Proton Saga / Perdua Bezza or similar range.

2. MPV Premium use is either Hyundai Starex / Nissan Serena or similar range.

3. Van use is either Toyota Hiace / Nissan Urvan or similar range.

4. Long Van use is either Placer X / Higer or similar range.

5. Coach use is either Hino or similar range.

*All our drivers are experienced driver and fully vaccinated.

Transfer Include

♦ Kuala Lumpur’s City Hotel or Apartment pick up.

♦ An English/Malay speaking driver service for one-way transfer.

♦ Tolls fee.

♦ Petrol / Fuel.

♦ Driver Tips and gratuities.

Transfer Exclude

♦ Hotel Porterage.

♦ Personal Insurance.

♦ A licensed Tour Guide use during the transfer.

♦ Additional Services like Baby Seat.

Terms & Conditions

a) This is a one-way transfer between hotel or apartment within KL City or Outskirts only. Our driver will pick-up guest at the hotel or apartment and send to another hotel or apartment in KL City or Outskirts.  No detour along the way.

One-way transfer use is only as below;

Within Kuala Lumpur City Area.

or

Kuala Lumpur Outskirts Area.

– Klang, Shah Alam, Rawang, Cyberjaya, Putrajaya, Kajang and Bangi area.

b) If the one-way transfer pick-up and drop-off place is other than Kuala Lumpur City Hotel or Apartment, additional charge applies for Outskirt departure.

c) An additional 50% surcharge will be imposed during transfer time in between 22:00 hours – 07:00 hours.

d) The maximum number of passengers that can accommodate in each vehicle is as below…

1. Sedan Car is 3 persons at one time.

2. MPV Premium is 6 persons at one time.

3. Van is 7 persons at one time.

4. Long Van is 12 persons at one time.

5. Coach is 43 persons at one time.

Note: Infants and children must also be included in the passenger headcount. We have the right to request guests to book an additional vehicle in cases where the size of the traveling party does not fit the chosen vehicle on the day of transfer.

e) The maximum luggage size (24 inches) capacity for each vehicle carry is as below…

1. Sedan Car is 2 luggage.

2. MPV Premium is 4 luggage.

3. Van is 6 luggage.

4. Long Van is 10 luggage.

5. Coach is 40 luggage.

Note: Our carry luggage capacity is based accordingly to each vehicle type mentioned and the number of travel passengers in the vehicle. So please arrange your carry luggage number according to our reference above. We based it on the standard 24-inch luggage size as reference. If the luggage does not fit into the designated vehicle, it is the client’s responsibility to arrange and pay for an alternative form of transportation to carry it. Cancellations and refunds will not be considered when these circumstances arise.

f) Please take note of Tour Guide use as below; 

Tour Guide use is not a compulsory for Sedan Car, MPV Premium, Van & Long Van transfer use.

But is a must to engage a Licensed Tour Guide in Malaysia for a coach transfer under the Malaysia Tourism Law. Please arrange a tour guide on your side or we can arrange it for you with extra charge. Without a tour guide for a coach transfer, our coach will not be able to be chartered on that day. Cancellations and refunds of your charter use will not be considered when these circumstances arise.

If you need us to arrange an English / Malay Speaking Licensed Tour Guide during the transfer, you will be charged extra for the service. Please refer to our Optional Extra request for tour guide use in our booking site. If you need a tour guide language spoken others than mentioned, please do let us know according to your tourist types classification. It is subject to available and the different charges of the tour guide fee as well.

If you use our tour guide for the transfer, the tour guide will meet you at the Hotel Lobby or Apartment’s designated pick-up place when pick-up time.

Cancellation Policy & Charges

Any cancellation of your one-way transfer booking must be in writing to avoid any misunderstanding.

Cancellation of the Charter fees will be charged as below.

Before 72 hours … Free Cancellation.

Before 48 hours … 30% of your total charges.

Before 24 hours … 50% of your total charges.

Within 24 hours … 100% of your total charges.

** During Super Peak Season, the above Cancellation Policy & Charges will be voided. We will notify to you in details once there is a booking.

Driver Meeting Place

Our driver will pick-up you at the front entrance of the Hotel or Apartment’s designated pick-up place when pick-up time.

Our vehicle pick-up waiting time limit

A maximum 15 minutes FREE waiting time for pick-up at the Hotel or Apartment.
If you are not present for pick-up and cannot be reached, you will be considered a “No Show” and no refunds will be given after 15 minutes waited. So, it is advisable to be early 10-15 minutes at the waiting area.

Transfer Confirmation

Once we received your Transfer Booking request, we will notify you as soonest possible of your booking confirmation within 2 working days.

Your transfer booking with us is not automatically confirmed until we confirmed from our side by email to you. But you will receive an acknowledgment email regarding to your request booking from us. If you do not receive it, kindly check your spam mailbox. If you cannot find it, please do contact us by email via contact us.

Once your booking is successfully confirmed by our side, you will receive a confirmation email from us in details with a total payment amount and payment details.

We will only issue you a “Transfer Confirmation Voucher” once you made a full payment to us.

The price stated is nett and in Ringgit Malaysia (MYR).